![]() You want to click on the “Deauthorize All” button (and yes, you will have to re-authorize each and every computer that you want to have access to your iTunes Store account. More importantly it has a button labelled “Deauthorize All”: The account summary has some useful information, including your payment method and billing address. Now, on the top right you’ll see your email address (if you don’t, log in first). It’s surprising that this error “you cannot authorize more than 5 computers” doesn’t offer up much useful information on how actually fix the problem, but that’s why you have me on the case, right? □Ĭlick on “OK” then go to the iTunes Store within iTunes. I wait a few minutes and try again, just to find out when I enter the account password that I’ve already authorized five computers on my iTunes Store account and am maxed out: Sometimes ya just ain’t lucky and the servers are busy… When I click on the “play” button, I’m asked to authorize the computer. Quite cute, and doubly so if you have kids that like Monsters, Inc. You only need to authorize a PC once, and only if you have access to the system you can’t do it remotely. At this time, you can authorize up to five computers to play your iTunes content. I’ll show you the sequence on my PC system running Microsoft Windows 7 too, so you can see how it works there, though the sequence is 100% identical if you’re a pure Mac user finding the same problem.įirst off, here’s a movie I’ve copied onto the Win7 PC and want to watch: With your Apple ID set up, you need to go into iTunes and authorize the PC you plan to use. That’s what I’m going to show you how to do. ![]() In fact, the only way to clean out any of the five auth slots is to wait until you’re completely full and getting just the error message you’re seeing, then deauth every computer and reauthorize them one-by-one. It’d be cool if Apple kept track and after six months, say, of a given authorized machine never checking in with the server to see if it’s still authorized, it automatically deauthorized that device, but that’s not how it works today. On the other hand, it appears that the authorizations are tied to system serial numbers, so if you replace a computer with a new one and forget to deauthorize the old computer, it’s going to take up one of those precious five slots even though it’s completely inactive. So if you had a couple of laptops, two AppleTV units and a desktop server, you might not be able to enjoy your purchased iTunes Store content on your work computer too. Problem is, you only get to authorize five computers and once you hit that limit, you’re out of luck. Also see, iTunes Store- Authorize or deauthorize your Mac or PC. For Windows use the ALT-S keys to access it. As you now know, iTunes and the iTunes Store are multi-computer friendly, which is great when you want to share your purchased music, audio books, movies and other video material across your work, your home, your AppleTV, and so on. In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar.
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